Terms & Conditions

TERMS AND CONDITIONS

Last Updated: June 2026

Welcome to Balancing Health Medical Center. Please read these Terms and Conditions ("Terms") carefully before using our website, bhmcnd.com, or enrolling in our medical programs. By accessing or using our services, you agree to be bound by these Terms.

1. Legal Entity & Management Disclosure

The website, branding, and administrative infrastructure are owned and managed by Balancing Health Medical Center, LLC (a Wyoming entity). Medical, telehealth, and clinical services are provided by Balanced Health Medical Center, PLLC, an Arizona professional limited liability company doing business as Balancing Health Medical Center. All clinical decisions, medical protocols, and patient care are under the exclusive direction of licensed healthcare professionals.

2. Eligibility & Geographic Restrictions

To use our telehealth services, you must be at least 18 years of age and physically located in a state where our clinical network is actively licensed to practice medicine. Currently, medical services are restricted to individuals physically located within Arizona and Washington, D.C.

3. Medical Disclaimers & Telehealth Consent

  • No Emergency Services: This website and our telehealth platform are not for medical emergencies. If you are experiencing a medical emergency, call 911 immediately.

  • Clinical Discretion: Submission of an intake form or payment does not guarantee a prescription. All prescriptions are issued solely at the clinical discretion of our licensed providers following a medical review.

  • Lab Work Requirements: Certain programs, including Testosterone Replacement Therapy, require mandatory baseline and routine blood lab work to ensure clinical safety.

4. Subscription Programs & Billing Transparency

By enrolling in our medical programs, you authorize Balancing Health Medical Center to charge your payment method on file automatically every month.

  • Testosterone Replacement Therapy (TRT) Program: Subscriptions start at $250.00 per month. This covers ongoing medical oversight, provider consultations, and your prescribed medication therapy, subject to clinical approval.

  • GLP-1 Weight Loss Program: Subscriptions start at $400.00 per month. This covers ongoing medical oversight, provider adjustments, and your prescribed GLP-1 weight loss medication, subject to clinical approval.

  • Price Modifications: Price points reflect baseline starting doses. Titration, dosage increases, or specialized medication choices may alter monthly subscription pricing. You will always be notified of pricing adjustments before being charged.

5. Cancellation & Refund Policy

To maintain compliance with merchant processing guidelines and ensure seamless clinic operations, we enforce a strict billing cycle policy:

  • Cancellation Procedure: You may cancel your monthly medical subscription at any time. To prevent your card from being automatically processed for the next month, you must submit a written cancellation request via email to rodneyjabes25@gmail.com at least five (5) business days prior to your scheduled billing renewal date.

  • Refund Policy: Due to the customized nature of prescription medical therapies and clinical evaluation services, all sales are final. No refunds will be issued once a medical consultation has been performed or a prescription has been sent to the pharmacy.

6. Privacy & HIPAA Compliance

Your use of this website is also governed by our Privacy Policy. While administrative and website support is managed by Balancing Health Medical Center, LLC, all protected health information (PHI) is handled exclusively by Balanced Health Medical Center, PLLC in strict compliance with HIPAA standards.